Frequently Asked Questions

What makes Sai Masala spices different?

Our spices are sourced directly from the finest farms across India. We use no artificial additives or fillers — just pure, natural spices with authentic flavor and aroma.

Are your spices all-natural?

Yes! All our spices and blends are 100% natural with no artificial colors, preservatives, or additives.

How should I store my spices?

Store your spices in a cool, dry place away from direct sunlight. Keep them in airtight containers to preserve their freshness and potency.

How long do your spices last?

For best flavor, use our spices within 12–18 months of purchase. Each product has a best-before date printed on the packaging.

Do you ship internationally?

We currently ship within the United States. Please check our Shipping Policy page for more details on delivery times and rates.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this to track your package online.

What is your return policy?

We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within 14 days of delivery. See our Refund Policy for full details.

How can I contact you?

You can reach us through our Contact page or email us directly. We aim to respond to all inquiries within 1–2 business days.